CallCare – The leading Call Centre Specialists and Contact Centre Outsourcing Specialists.
CallCare was established in 1998 as an emergency call answering service, operating in a small Cambridge office. Over the years due to its service excellence and key support from loyal customers, we have grown rapidly, into London and Manchester.
Working in partnership with a wide range of clients from both the public and private sectors we tailor our services to meet our customers’ needs and have a unique understanding of the issues that they and their personnel face every day.
Our services range from overflow call handling, telephone answering, lone worker protection schemes and emergency hot-lines. Our clients rely upon us to ensure that their calls are answered personally and professionally and that their staff always have a contact point in case of emergency, 24 hours a day, 7 days a week.
To assist us in our the delivery of service, CallCare works with a variety of strategic partners, cherry picked to ensure that our call handling operations are of the highest quality.