Call Centres in London and the South
The team at our London call centre are ready to speak with you; for a one-on-one and friendly service
CALLCARE offer professional outsourced telephone answering services from our call centres in London and the South, where our staff are on-hand to assist you wherever possible.
As one of the biggest financial centres in Europe, it’s no surprise that businesses flock to London. And CALLCARE are able to provide marketing, advertising and interpreter solutions to every single one of those, whether they work locally or have bases all over the world. We can also provide a 24 hours-a-day emergency hotline to ensure you have all your bases covered. That’s complete peace of mind for you and your business.
Why use our London call centre?
Having built a reputation for our outsourced contact centres, our London based-clients have commented on how vital it is to have the peace of mind that every one of their callers gets their call answered.
- Clients can often be left disappointed if they have to speak to a machine; they prefer the connection of a real human voice. Eliminate the need for voicemail and keep your customers happy
- It ensures higher client retention rates and better opportunities to build new business connections
- CALLCARE’s friendly and experienced operators will speak to each caller courteously and professionally, and will either direct the call to the relevant member of staff, or take a message and email it to the intended recipient, as per your exact requirements
- The operators at our call centres in London are also trained to make outgoing calls for marketing purposes and can contact your database to complete a short survey or to tell them about a new product you are releasing
Why should you outsource?
Call centre outsourcing from CALLCARE is also popular amongst companies because of the ability to constantly stay in touch with clients.
A 24/7 emergency response line can be installed to ensure any question, query or order is received no matter what time the call is received. This is particularly beneficial to companies who work with clients from different time zones and may, as a result, receive calls out of hours which would have otherwise not been answered.
Additionally, for companies that trade overseas, an interpreter service is available with CALLCARE London, which has proven beneficial for those companies who regularly speak with clients from different countries. This ensures that all communication is clear and no message is misunderstood.
186 Sloane Street
Telephone: 0345 055 8444