Improve The Productivity Of Your Business With An Outbound Call Follow Up Service
Whether for a customer satisfaction survey, new product information or a service review, CallCare has a small outbound team that can ring your customer base and elicit or communicate whatever information you require.
Our outsourced call centre team of telephone operators can issue call backs to clients to confirm their appointments or reservations check bookings and agree times or gather any required information. Additionally they are proficient in administering surveys and questionnaires to ensure you get the customer feedback data you need, without taking your time away from your day to day work.
CallCare can record all the outbound campaign results as required and in a pre-agreed time-scale, to ensure you have the correct information how you need it and when you need it. Any follow up material of support literature can be packaged and posted* or emailed by the CallCare team to ensure your callers receive it as soon after the call as possible.
All our outbound services are bespoke to your requirements, however CallCare can not provide a telesales or appointment setting team.
4 key benefits of using CallCare’s outbound call service:
- Improved efficiency with more phone lines allowing more surveys to be processed in a shorter time
- Improved measurement and evaluation for surveys and outbound campaigns, calls are easily counted and recorded by one dedicated team
- Better focus and productivity as your staff can continue with their day to day tasks
- Greater control over suppliers as CallCare can provide both inbound and outbound call services and and necessary follow-up and fulfilment.
For more information about CallCare’s outbound call service please call 0845 055 8181 or request a call back.
*Postage will incur additional charges