Outsourced Call Centre Manchester, Telephone Answering Manchester
As a reputable and professional call centre outsourcing company, based in Greater Manchester, CallCare deliver a unique and bespoke service, offering a valuable call answering system which can be used in a variety of ways; a 24 hour emergency line service, a disaster recovery system, marketing and advertising solutions and even an interpreter service which is particularly beneficial for those companies working internationally.
Although based in the Northwest, in Manchester, CallCare operates across the UK and can provide a reliable and efficient telephone answering service, whereby one of our friendly call operators answers every incoming call to your company, diverting the client to your relevant staff member where appropriate or taking a message and emailing it directly to your company.
Having built up an impressive reputation for our telephone answering services, Manchester based companies have commented on how beneficial it can be to have a 24/7 emergency response service to handle either urgent enquiries or simply to have calls answered around the clock. CallCare ensures your customers always have their calls answered and give you, as an employer, the reassurance that you are not missing any business opportunities or messages. Booking systems are also an option so that any orders or appointments received or generated can be recorded and allocated efficiently, even when you are not at your desk to answer the call.
Call centre outsourcing is not just about answering calls. We can also assist your company with marketing activities such as making outgoing calls to your client database to conduct surveys or to inform your contacts of an event you might be running and our dedicated response lines can effectively evaluate any calls generated through marketing and advertising activity. The service is unique and we work with you to create the best solutions for your company.
For those companies looking for a competitive edge, having an efficient call answering service allows you to focus on more pressing business activities with the reassurance that every single call is answered and managed professionally with minimal disruption to you and your staff.
Units 1 & 2
Telephone: 0161 820 3511