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Insurance 24 Hour Call Handling And Answering Support

CALLCARE provide a range of specialist call handling services for insurance companies and brokers. We have a strong background in the insurance sector, with direct experience at management level.

Answering calls for the insurance sector since 1998, CALLCARE fully understand the nature of the calls you receive and how handle them personally and professionally. We ensure that all information is communicated securely and privately to the intended recipient and that all data is handled in accordance with the Data Protection Act.

Smaller insurance companies use CALLCARE to benefit from a national call centre operation, maintaining your credible image to prospective clients. Larger companies enjoy the personal, bespoke service CALLCARE offers, as we ensure your customers never know they have reached an outsourced answering service.

5 ways in which insurance companies typically use CALLCARE:

  • 24 hour call answering support: We answer all your calls and take messages – 24hr call answering support
  • Back-up call handling support: We support the admin staff during lunch breaks and sickness.
  • Improve sales leads: We answer all your calls, so you can obtain all valuable insurance renewal date information.
  • Media response lines: Insights into which of your marketing channels are producing the best results.
  • Disaster recovery: Get business continuity support with CALLCARE.

5 benefits of CALLCARE’s services to the Insurance sector.

  • Improved credibility as phones are always answered in a professional, courteous and helpful manner
  • Increased client acquisition due to no new sales opportunities being missed
  • Reduced admin and support staff costs but a reliable service retained
  • Uninterrupted telephone communication even if there is a system failure
  • A service tailored to suit the firm’s brand, image and requirements

For more information on CALLCARE’s Insurance sector services or to discuss a no commitment trial period, please call 0345 055 8444 or request a call back.

Some of CALLCARE’s Clients

CALLCARE Limited
3 Peel Cross Road
Manchester
M5 4RR

Tel: 0345 055 8444

Data protection number: Z2674757
Company No. 03497122

CALLCARE
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