Restaurant & Bar Telephone Service Line
24-hour service line.
3 key benefits of using CALLCARE’s telephone service lines are:
- cost effective alternative to hiring and training additional staff
- no hassle of setting up new systems as our team will use your existing system
- all calls are answered and multiple bookings can be taken and queries can be answered
Outsource your call answering to CALLCARE for a friendly and personalised, 24-hour service, and the reassurance that you will never miss another call.
The customer experience begins as soon as the decision has been made to attend the vicinity. Customers will have questions about issues such as parking, dietary requirements, amending bookings made online, special occasions and voucher usage. In these situations, customers will need to speak to a human so they are reassured and receiving the best service possible. There is also post service phone calls such as lost property, complaints and commendation. CALLCARE will be available 24 hours a day to answer these questions.
CALLCARE’s 24-hour services also allow you to expand your potential bookings by keeping your phone lines open and available all hours of the day, every day of the week, 365 days a year. Never miss another call or booking again when you enlist our restaurant and bar answering service.
We have measures already in place to manage your bookings yield, maximising peak periods and preventing overbooking. Employing your own booking system remotely, all your bookings are managed online by your dedicated team of operators, each of whom is provided with information about your business, menus, products, offers and so on.
Our restaurant phone answering service is quick to set up and easy to use. Simply activate a phone divert when necessary and all your calls will be taken by CALLCARE. You choose whether we handle all your calls or just pick up the overflow during busy periods. Improve your customers’ experience by employing CALLCARE’s dedicated booking team to focus on call handling while your in-house staff focuses on face-to-face customer service.
If you’d like more information about CALLCARE’s telephone service line, get in touch now.
“CALLCARE have provided us with a professional and personal service that is currently not available from any other providers. Since using CALLCARE we have been able to dramatically increase the number of reservations as they make sure we never miss a call. I can’t recommend CALLCARE highly enough.” “CALLCARE provide an excellent 24/7 service that means our customers can make reservations and enquiries at any time. We can take more bookings, and customers are left completely satisfied by the process. We have experienced a significant increase in business as a direct result of increased customer satisfaction. CALLCARE and ResDiary work together to save us time, freeing up our team to run the restaurant more efficiently.”