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Security Firm Specialists 24 Hour Emergency Hotline

CALLCARE’s work with security firms involves facilitating the 24/7 response offering. We provide an unobtrusive 24hr call-out option; one that does not rely on an employee leaving their mobile phone switched on throughout the night. Instead, our solution is a 24/7, fully manned call centre operation, experienced in answering emergency calls and escalating them quickly and efficiently to the on-call engineer.

Additionally, we provide safety and protection for on-call employees when they are out alone, on patrol or fixing a fault on site. We dedicate a member of the CALLCARE team to monitoring their safety and confirm they are safe at regular intervals.

3 ways in which security firms typically use CALLCARE:

  • To act as an emergency line for sites that need urgent security support – emergency hotline
  • To monitor employee safety when at a client site – lone worker protection
  • To be available via the phone, offering 24/7 security and safety – 24 hour support

5 benefits of CALLCARE’s services to security firms:

  • Peace of mind that staff are remotely monitored and emergencies are escalated to the authorities
  • Improved customer service as calls are answered at any time of the day or night
  • A professional image as calls are answered by ‘your’ call centre, not an employee’s mobile phone
  • Reliability and consistency as no out of hours calls are missed
  • Reduced support staff and admin costs as calls are answered by a cost effective outsourced service

If you’d like more information about our services, get in touch now.

Some of CALLCARE’s Clients

CALLCARE Limited
Suite 2, 186 Sloane Street
Knightsbridge
London, SW1X 9QR

Tel: 0345 055 8444

Data protection number: Z2674757
Company No. 03497122

CALLCARE
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