Disaster Recovery Phone Services
Disaster Recovery, BCP & System Failure Support Call Answer Service
5 key benefits of using our disaster recovery call answer service:
- Maintain daily business communication and continuity in the event of phone line failure
- Never miss a client call or new opportunity even in a disaster
- Avoid brand and image damage due to not being contactable
- Ensure compliance with industry requirements for business continuity planning
- The peace of mind that your clients are unaware of any issues at your company
Companies are expected to be available to clients at any time and this includes being accessible by phone or email, day and night.
In the event of a disaster, consistent levels of communication are vital. Whether it is a disruption to business continuity, damage to power cables or phone lines, or a catastrophe such as a fire, communication is paramount to maintain business practice or to provide reassurance and security to a concerned stakeholder group.
To ensure levels of communication are never threatened, CALLCARE can act as security against any system failure and / or the loss of your phone lines. Should your business operations fail, CALLCARE can instantly take over your calls by seamlessly diverting your phones to our disaster recovery call centre. Your clients will never know that you have suffered a system failure as your calls will be answered by our staff and, in the event of a catastrophe, they will be reassured by your continued communication.
All organisations can benefit from a disaster recovery call handling plan in case of a disaster. CALLCARE’s BCP clients come not just from the public sector, who have a duty of care to their stakeholders, but also from businesses in the private sector who understand that loss of business can result from just a few hours of telephone line failure.
If you’d like more information about CALLCARE’s disaster recovery service, get in touch now.