0161 909 6831

GP Overflow Solutions

GP Call Handling Support for Primary Care

Download our brochure

Trusted Partners

CALLCARE are a UK-based patient care provider. 

We've been providing on-demand support for Primary Care working alongside GP surgeries for over 20 years. As one of the industries leading primary care solution providers, we offer a solution which is NHS quality approved, secure and seamless to your practice.

To find out more, click here to download our brochure

Morning Cover

Providing support to your in-house team during peak hours, such as the morning rush, providing call navigating and information taking easing the burden on your reception staff whilst increasing patient satisfaction.

  • Overflow for the morning rush
  • Basic call navigating and message taking
  • Extends your team to ease any burden
  • 16p per patient per month

*T's and C's apply

All Day Cover

Providing support to your in-house team throughout the day when required, such as sickness, holiday and training cover. Providing call navigating and information taking as an extension of your reception team to ease work loads and limit waiting times.

  • Overflow for the morning rush
  • Basic call navigating and message taking
  • Extends your team to ease any burden
  • 24p per patient per month

*T's and C's apply

Other services - Call Tasks

Our highly trained call handlers can also complete an array of tasks for your surgery which will alleviate pressure on your in-house team. All call handlers are EMIS and SystemOne trained and are provided with Smart Cards. 

This extended service operates on a fixed cost basis. Our team will build out a fixed cost for your individual requirements.

Tried

and Trusted

Since starting as a regional company in 1998, we have grown into an expert national provider that our clients how they can rely on. Our strong history and level of experience is personified in our valued stakeholders, experienced directors and mature staff.

Our skills-based routing matrix ensures that your calls are matched to experienced healthcare call handlers, ensuring your callers are promptly connected to someone who can deal with their enquiry efficiently.

With our own in-house IT team, we are able to integrate with various clinic platforms or procure licenses when necessary.


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Complete the form and we’ll call you back to arrange a quote.

Or CALL NOW ON: 

0161 909 6831
© 2019 CALLCARE LTD.
CALLCARE LTD
Suite 8, 186 Sloane Street
London
SW1X 9QR
Tel: 0161 909 6831
Data Protection No: Z2674757
Company No: 03497122

NHS ODS Code: 8KA42

GP Overflow Solutions

To find out more, click here to download our brochure
0161 909 6831

Other services - Outbound Clinic Filling

We're able to fully orchestrate end to end outbound campaigns for your clinic to ensure all your clinics are being filled, such as flu drives and asthma clinics. This outbound service option helps our clients meet their QOF requirements.

This extended service operates on a fixed cost basis per campaign. Our team will build out a fixed cost for your individual requirements.

Morning Cover

Providing support to your in-house team during peak hours, such as the morning rush, providing call navigating and information taking easing the burden on your reception staff whilst increasing patient satisfaction.

Providing support to your in-house team during peak hours, such as the morning rush, providing call navigating and information taking easing the burden on your reception staff whilst increasing patient satisfaction.

  • Overflow for the morning rush
  • Basic call navigating and message taking
  • Extends your team to ease any burden
  • Fixed price 16p per patient per month

All Day Cover

Providing support to your in-house team during peak hours, such as the morning rush, providing call navigating and information taking easing the burden on your reception staff whilst increasing patient satisfaction.

Providing support to your in-house team throughout the day when required, such as sickness, holiday and training cover. Providing call navigating and information taking as an extension of your reception team to ease work loads and limit waiting times.

  • Overflow for the morning rush
  • Basic call navigating and message taking
  • Extends your team to ease any burden
  • Fixed price 24p per patient per month

Other services - Call Tasks

Our highly trained call handlers can also complete an array of tasks for your surgery which will alleviate pressure on your in-house team. All call handlers are EMIS and SystemOne trained and are provided with Smart Cards. 

This extended service operates on a fixed cost basis. Our team will build out a fixed cost for your individual requirements.

Other services - Outbound Clinic Filling

We're able to fully orchestrate end to end outbound campaigns for your clinic to ensure all your clinics are being filled, such as flu drives and asthma clinics. This outbound service option helps our clients meet their QOF requirements.

This extended service operates on a fixed cost basis per campaign. Our team will build out a fixed cost for your individual requirements.

Since starting as a regional company in 1998, we have grown into an expert national provider that our clients how they can rely on. Our strong history and level of experience is personified in our valued stakeholders, experienced directors and mature staff.

Our skills-based routing matrix ensures that your calls are matched to experienced healthcare call handlers, ensuring your callers are promptly connected to someone who can deal with their enquiry efficiently.

With our own in-house IT team, we are able to integrate with various clinic platforms or procure licenses when necessary.