CallCare are a UK-based patient care provider. We've been providing on-demand support for Primary Care working alongside GP surgeries for over 25 years. As one of the industry's leading primary care solution providers, we offer a solution that is quality-approved, secure and seamless to your GP practice.
We provide support to your in-house team during peak hours, such as the morning rush, providing call navigating and information taking easing the burden on your reception staff whilst increasing patient satisfaction.
*Terms and conditions apply.
We provide support to your in-house GP team throughout the day when required, such as sickness, holiday and training cover. As an extension of your reception team, we'll provide call and information-taking to ease workloads and limit call waiting times.
*Terms and conditions apply.
Our skills-based routing CX matrix ensures that your calls are matched to experienced healthcare call handlers, ensuring your callers are promptly connected to someone who can deal with their enquiry efficiently.
With our own in-house IT team, we are able to integrate with various clinic platforms or procure licenses when necessary.
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NHS ODS Code: 8KA42
Providing support to your in-house team during peak hours, such as the morning rush, providing call navigating and information taking easing the burden on your reception staff whilst increasing patient satisfaction.
Providing support to your in-house team during peak hours, such as the morning rush, providing call navigating and information taking easing the burden on your reception staff whilst increasing patient satisfaction.
Providing support to your in-house team during peak hours, such as the morning rush, providing call navigating and information taking easing the burden on your reception staff whilst increasing patient satisfaction.
Providing support to your in-house team throughout the day when required, such as sickness, holiday and training cover. Providing call navigating and information taking as an extension of your reception team to ease work loads and limit waiting times.
Our skills-based routing matrix ensures that your calls are matched to experienced healthcare call handlers, ensuring your callers are promptly connected to someone who can deal with their enquiry efficiently.
With our own in-house IT team, we are able to integrate with various clinic platforms or procure licenses when necessary.
SW1X 7LY
Read Readesmoor Medical Practice case study here