Teleradiology Call Specialists
Outsourced call specialists for the medical sector
Since 1998, CALLCARE have provided specialist outsourced call centre support to the medical industry. We work in partnership with hospitals in the public and private sectors to help improve efficiencies while cutting costs.
Our highly-trained call handlers are based in our three operation centres in the UK and are on-hand 24 hours a day to take hospital calls and deal with caller enquiries and requests. We also offer on-site training to ensure that all your requirements are met to the highest standard, inviting your team to come and train our trainers or our call handlers.
We work with companies in and outside the UK to provide an extra layer of support between our clients and their callers. Whether you need us to take calls from patients, hospital staff, your hospital’s facilities management department, or act as your general switchboard, we provide you with a bespoke and highly discreet service.
4 reasons to use CALLCARE bluTech:
- We can take all your calls: dedicated 24-hour hospital switchboard service
- We take the calls you would otherwise miss: out of hours and overflow services
- We ensure disruptions to your phone lines do not hinder your communications: disaster recovery and business continuity services
- We either work with your existing software platforms or can adapt our own to suit your requirements.
Who can benefit from CALLCARE bluTech:
- Hospitals and hospital departments
- Doctors’ surgeries
- Medical recruitment companies
- Equipment provision companies
Teleradiology Service Flow Chart
Specialist Teleradiology Outsourced Call Handling Service Provider
Over the last ten years, CALLCARE bluTech has facilitated over 400,000 screenings, handing over 100,000 teleradiology calls every year.
Our 24-hour team of call handling operators answer and direct calls using a rota system to place your calls with the right radiologists. We use your information to help locate the relevant people, training our operators on your software and processes.
The preferred supplier for public authorities, we give you a dedicated team of teleradiology call handling specialists and a long-term, fixed contract so you can plan ahead.
Our bespoke service and high levels of training and customer support mean that our outsourced solutions can be tailored to fit any company’s requirements. For more information about how CALLCARE bluTech’s services can streamline your existing operations and reduce your costs, call 0345 055 8444 or request a call back.