We provide you with the chat software you need to keep in contact with your customers and answer their questions around the clock.
Our specialised chat operators resolve customer queries quickly and effectively.
Allowing your customers to get in touch with you the minute they have an issue, 24 hours a day, means that more customers can complete their transactions.
Most businesses understand how to help customers after they’ve purchased a product, but what about those customers who need some guidance to help them get to the checkout?
To maximise your sales, you need a solution that allows you to be where your customers are the moment they encounter an issue. And with CALLCARE’s live chat services, that’s exactly what you’ll get.
By offering live chat, your customers can ask questions at the click of a button, so they won’t need to leave your website. Our operators ensure that they’re available to your customers 24 hours a day, so even if someone gets in touch in the early hours, they’ll be connected to a real person who can provide the care and expertise they need.
Live chat services don’t just help your customers: they help your business, too. Here are some of the key reasons why live chat will benefit your business:
Be where your customers need you to be with a CALLCARE live chat service today.
Yes, we’re one of the few telephone answering outsourcing providers in the UK to be regulated by the Financial Conduct Authority.
We take all necessary precautions to keep your data safe. We’re ICO regulated and GDPR compliant, conforming with the Data Protection Act of 1998. That means we’ll only use your information for the purposes you specify, and you’ll always remain in control of your data.
No, it’s easy to get started straight away. We can provide you with a new telephone number and take your calls directly, or give you a unique code to divert calls to us during specific trading periods.
Yes, we can take calls for you at our UK call centres 24 hours a day, including bank holidays and weekends, and at no extra cost!
Call in and speak to one of our sales team or complete our simple online form.
After contact has been made we would discuss a suitable package.
Provide a quote and send a proposal through, tailored to your requirements.
We then proceed onto the relevant paperwork in order to get your package started.
We pass your account onto our scripting team to finalise your account and add your clients' details onto our database and integrate with your CRM where necessary.
Your account is reviewed by yourselves and your account manager, tested at our site and then finalised before we go live.