24 Hour Call Handling Service. Never Miss A Call With A Remote Switchboard
CallCare can act as your reception / switchboard, patching calls to your employees day or night. The service can support an existing team, diverting all calls they cannot answer through to our CallCare call operators, or as a stand alone system, taking every call your business receives. CallCare operators will patch calls directly to your employees or, if they are unavailable, take a message and email it directly to the recipient – no communication is missed.
CallCare’s reception & switchboard service is ideal for companies that want a consistent image communicated to their clients and want to manage all incoming calls through one number. Our operators would answer all your calls professionally, as if they are an employee based in your office, then transfer the caller directly to the required recipient. We ensure calls get through to the right person every time and are able to eliminate time wasters by only transferring calls you specify.
Typical companies that use CallCare’s remote switchboard & reception service are professional services firms, who benefit from the cost savings it generates for them over the alternative of employing staff in house and the guarantee that no important calls are lost.
5 key benefits of using CallCare’s remote switchboard & reception are:
- Never miss a business opportunity, all calls are answered and either transferred or messages taken
- Reduce support staff employment expenditure by enabling a flexible team extension when needed
- Maintain high levels of customer service and client satisfaction by always responding to enquiries quickly and professionally
- Promote a professional brand image through consistent call answering
- Eliminate time wasters by allowing our operators to only transfer required calls
For more information about CallCare’s remote switchboard & reception please call 0845 055 8181 or request a call back.