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Repair & Maintenance Answering Support

When it comes to repair and maintenance you need to provide a fast and effective response to your client’s emergencies. Our dedicated Repair and Maintenance service ensures this happens.

CALLCARE can create a service tailored to your needs.

 

24 Hour Emergency Call Out Support

Many repair and maintenance companies offer a 24 hour emergency repair service or a 1 hour response team for their customers and telephone communication is vital for this. Additionally a 24 hour emergency response service is often a pre-requisite for winning large building maintenance and engineering service contracts.

To help fulfil your customer service obligations and tender requirements, and to guarantee a quick response to maintenance and repair requests, day or night, CALLCARE can offer 24/7 emergency call out services.

All maintenance requests will come through to our operators, who will record the issue and the caller’s location and then contact the engineer. This service offers a more reliable system than staff mobile phone rotas and helps your company appear responsive and professional at all times.

3 ways in which repair and maintenance firms typically use CALLCARE:

6 benefits of CALLCARE’s services to repair and maintenance firms:

  • An improved reputation by resolving customer issues and repairs 24/7
  • A quicker and more efficient response to emergency calls
  • A reliable and convenient out of hours call system – no need to divert calls to staff mobile phones
  • Increased customer satisfaction levels as calls are answered around the clock
  • A professional and responsive company image
  • An improved service portfolio for bids and tendering

If you’d like more information about our services, get in touch now.

Together we can give your
customers the attention you expect.

 

Interested to know how we can help,
let us call you back and arrange a quote.

 

CALL NOW ON: 0345 055 8444

 

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Some of CALLCARE’s Clients

CALLCARE Limited
3 Peel Cross Road
Manchester
M5 4RR

Tel: 0345 055 8444

Data protection number: Z2674757
Company No. 03497122

CALLCARE
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