Sales Outsourcing & Lead Generation

Flexible sales outsourcing solutions that help you connect with your future customers

Sales are the lifeblood of any business. Let CallCare introduce you to your future customers by taking advantage of our sales outsourcing service. Specialists in outsourced lead generation, we’ll work tirelessly to get you the results you need.

 

As a business owner, you understand the importance of driving sales. But with limited time and resources, attracting new customers can be challenging. For example, you might not be in a position to hire dedicated personnel to help you maximise sales, or to expand your existing sales team. This is where we come in, with expert customer service solutions such as outsourced call centres.

Why outsource sales and lead generation?

1
Saves time and resources

Hiring suitable in-house sales personnel can be difficult and time-consuming. In contrast, when you turn to CallCare for help with lead generation outsourcing, you will have immediate access to the sales talent and expertise you need.

2
Increases flexibility and scalability

Your needs as a business may be constantly changing. By outsourcing sales and lead generation to us, you can ensure you have a flexible solution that you can scale up and down as required. This makes it easier for you to adjust sales activity in line with everything from seasonal trends to product launches and budget changes.

3
Helps you deliver for your customers

Attracting new customers is vital for the long-term success of your business, but you can’t afford to be distracted from servicing the customers you already have. Outsourcing sales to us means you can focus on doing what you do best – delivering high quality products or services.

A seamless extension of your team

We pride ourselves on acting as a seamless extension of your own team. So when you come to us for help with sales and lead generation, we’ll take the time needed to gain an in-depth understanding of your business and what you sell. This means you can rely on us to be highly professional and effective brand ambassadors.

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Ready to seize new opportunities

Thanks to the impressive scalability of our sales outsourcing solution, we can ensure you’re perfectly primed to take advantage of new business opportunities whenever they arise. For example, this could involve growing your company within an existing market, entering a new market or expanding into a new territory.

Customer Services FAQs

Yes, we’re one of the few telephone answering outsourcing providers in the UK to be regulated by the Financial Conduct Authority (FCA).

No, it’s easy to get started straight away. We can provide you with a new telephone number and take your calls directly, or give you a unique code to divert calls to us during specific trading periods.

We take all necessary precautions to keep your data safe. We’re ICO regulated and GDPR compliant, conforming with the Data Protection Act of 1998. That means we’ll only use your information for the purposes you specify, and you’ll always remain in control of your data.

Yes, we can take calls for you at our UK call centres 24 hours a day, including bank holidays and weekends, and at no extra cost!

CallCare: Our Corporate Brochure

Download our corporate brochure to discover more about our service offering.

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Clients
Slater and Gordon
NHS
Chorley Council
amec
City University London
Morgan Sindall
Franchise Brands
TSG
SSE
Balfour Beatty
Leep Utilities
SSP
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Customer Service Outsourcing

Always be available to your customers with our 24/7 outsourced customer support lines. In competitive industries, a premium, consistent customer experience is what really sets you apart. Our operators are experts in CX management. They get to know your business to ensure they always reflect your personality, commitment, and values.

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Outsourced Contact Centre

We work with your business to find tailored call solutions to suit your business’s individual needs. By assisting your customer support team, we free up your staff’s time to focus on core operations while ensuring your customers still receive the very best service.

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Order Taking Call Centre Service

Support marketing and advertising campaigns with efficient, separate order request lines. CallCare collects the data you need to make informed decisions on future campaigns and can fulfil orders and share relevant information to maximise your internal efficiency.

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Telephone Answering Service

Whether you need someone to handle general enquiries, want support outside of office hours, or need assistance when you have a higher volume of calls, our bespoke telephone answering service helps you maintain a customer-first approach.

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Live Chat Support Outsourcing

In a modern, technological world, customers want instant access to, and support from, the businesses they use. This is where outsourced live chat support can help. By incorporating a professional live chat feature onto your website, you can reduce call volume and support your customers in real-time.

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Shaping our services around you

At CallCare, we understand that every business is different. Which is why we adopt a flexible, partnership approach. We take the time to fully understand your business, working together to identify efficient solutions to your unique problems. If you still aren’t sure what your business requires, start here.

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Our extensive experience and in-depth knowledge leave us well-versed in many different industries and sectors. Keep up to date with our regular insights to see how we can keep you competitive in your customer experience journey.

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