- Virtual ReceptionistOur Virtual Receptionists are the friendly face of your organisation
- Remote SwitchboardEnsure seamless call routing and exceptional customer journeys with a virtual switchboard service
- Customer Service LinesOutsource customer service to CALLCARE and we can support you in all your client enquiries
- Outsourced Call CentreWe provide fully outsourced call centre services from right here in the UK
- Facilities ManagementCALLCARE provide a suite of services tailored to the needs of facilities managers
- Absence / Overflow CoverWe can help you manage your phone lines in the event of staff absences
- Request / Order LinesProviding unparalleled customer service & support
- Diary ManagementKeep your appointment diaries up to date with a dedicated team managing your bookings
- Lone Worker ProtectionProtect your staff and stay compliant with lone worker solutions
- Interpreter Call ServiceWe can help you manage calls in a wide range of languages
- Outbound ServicesWhen you need to run an outbound campaign our teams can provide the results you require
- Emergency / Engineer Call-OutWe manage your engineer call-out lines and arrange visits for your clients
- Incident HandlingProviding unparalleled customer service and support
- 24hr Helpdesk Support ServiceHelp desk services to provide 24 hour cover for your clients
- Disaster Recovery / Business Continuity PlanDisaster recovery is vital for any business. Outsourcing is an easy way to keep your business covered
- Media Response LinesCALLCARE have the infrastructure to support you in your media response and marketing campaigns
- CALLCARE LiveChatWe provide a fully managed outsourced live chat service to talk to your customers
- CloudCareCloud based IVR to manage your calls
- VCareProviding unparalleled disaster and data recovery support
- Virtual Office ServicesGive your prospects a professional welcome, even if you don’t have an office.