- Virtual Receptionist Our Virtual Receptionists are the friendly face of your organisation
- Remote Switchboard Ensure seamless call routing and exceptional customer journeys with a virtual switchboard service
- Customer Service Lines Outsource customer service to CALLCARE and we can support you in all your client enquiries
- Outsourced Call Centre We provide fully outsourced call centre services from right here in the UK
- Facilities Management CALLCARE provide a suite of services tailored to the needs of facilities managers
- Absence / Overflow Cover We can help you manage your phone lines in the event of staff absences
- Request / Order Lines Providing unparalleled customer service & support
- Diary Management Keep your appointment diaries up to date with a dedicated team managing your bookings
- Lone Worker Protection Protect your staff and stay compliant with lone worker solutions
- Interpreter Call Service We can help you manage calls in a wide range of languages
- Outbound Services When you need to run an outbound campaign our teams can provide the results you require
- Emergency / Engineer Call-Out We manage your engineer call-out lines and arrange visits for your clients
- Incident Handling Providing unparalleled customer service and support
- 24hr Helpdesk Support Service Help desk services to provide 24 hour cover for your clients
- Disaster Recovery / Business Continuity Plan Disaster recovery is vital for any business. Outsourcing is an easy way to keep your business covered
- Media Response Lines CALLCARE have the infrastructure to support you in your media response and marketing campaigns
- CALLCARE LiveChat We provide a fully managed outsourced live chat service to talk to your customers
- CloudCare Cloud based IVR to manage your calls
- VCare Providing unparalleled disaster and data recovery support