There is no substitute for providing professional, personable, and dedicated customer service. Offering a seamless customer journey all day, every day is essential for standing out in your industry and earning new opportunities.

• Customer Service Lines
• Outsourced Call Centre
• Order Request Call Handling
• Telephone Answering Service
• Live Chat Outsourcing

You shouldn’t have to sacrifice your customer experience just because things don’t go to plan. While you can’t always control when or if something goes wrong in your operations, with CallCare, you can minimise the impact this has on your business.

• 24hr Helpdesk Support Service
• Disaster Recovery / Continuity
• Emergency Engineer Callout
• Incident Handling
• Lone Worker Protection

Streamline your operations and ensure maximum efficiency by managing your call volume. We answer your calls quickly, patching them through to the appropriate staff or taking messages to ensure you always know what is going on.

• Absence / Overflow Cover
• Diary Management Service
• Virtual Receptionist
• Virtual Switchboard

Capture more leads, reduce pressure on your staff and upscale your client experience. With our extensive experience working with a variety of professional services, we can tailor build a solution for your outsourcing needs.

Not all outsourced providers are specialists in handling Healthcare enquiries, our outsourced solutions are built around you to handle peaks in demand across a multitude of platforms including calls, email, live chat and SMS.

From 24hr Helpdesk support to Emergency Engineer call outs, move forward with the confidence that your business, customers, and staff are fully protected. Our bespoke solutions are built with your business in mind.

Make more sales, reduce internal pressures and upscale your customer experience. Our 24/7 outsourced contact centres are ready to support your customers at whatever time they need you.

If there is anything you are unsure about or have a question you would like answered, please take a look at some of our most frequently asked questions.