The 3 I’s of Leadership
You are here: Home > Articles > The 3 I’s of Leadership

The 3 I’s of Leadership

The last in our series of alliteration-based leadership qualities. Being a good leader has been shown to be all about connecting with your team, and driving results in a helpful and meaningful way.

Take a look at the 3 I’s of leadership, and how you can achieve them.

Interpersonal skills

Being able to communicate your ideas, and encourage engagement and enthusiasm from your team are important qualities every leader should possess. Interpersonal skills allow you to do this because they help you connect with your team on a human level.

How can you develop your interpersonal skills?

Interpersonal skills are all about communicating in a meaningful and effective way. You need to be able to convey a genuine level of interest in what people are saying to you.

You can invite more interpersonal interactions, however, by adopting some simple techniques.

For instance, smile. People who smile more often are more inviting. People will want to talk to you if they feel you are approachable.

Active listening is also an important part of developing your interpersonal skills. Show a genuine interest when a member of your team talks to you. Encourage your team to come to you with new ideas, and ask them questions when they do. Make sure you reward effort.


Why should you care about being an inspirational leader? As long as you can drive results from your employees, why should it matter about how inspired you make them feel?

It seems a wishy-washy concept. Immeasurable by any tangible means. But your ability to inspire your team not only fosters a positive working environment, but it helps you know that your team are more likely to enjoy the work that they do, and believe in your company’s vision.

For large corporations, this is important.

How can you inspire?

Don’t push your employees to perform. Encourage your team to rise to the occasion by outwardly demonstrating your own passion in your career. It’s true that people work for people, not companies. If they believe in you, they are more likely to perform well.


In a leadership capacity, it is important that you have the ability to take the lead, think ahead, make difficult decisions, and stand by them. Your team look to you for guidance in difficult situations: this is part of your role as a leader. Delivering creative solutions in high-pressure situations is an important part of a leader’s role.

How can you develop your initiative?

Self-confidence is necessary when taking initiative. If you don’t have confidence in your solutions, your team won’t either. You can learn more about how to improve your self confidence levels here.

Good initiative also rests on good judgement. Without the latter, the former loses its authority. While in many business situations, it might be important to react quickly, jumping in head first without knowing all the facts can be counter-productive.

Make sure you are well informed before making decisions. Then take the lead.

Posted in Articles

Some of CALLCARE’s Clients

Get A Quote

Your Name(*)

Your Email(*)