Interpreter Call Service

We can help you manage calls in a wide range of languages

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Why Use an Interpreter Call Service?

  • Improved communication

    We speak to people in their native language to help you communicate better.

  • Reduced international staffing & procurement costs

    Employing a wide range of language speakers can be expensive. We provide a cost effective alternative.

  • Greater customer satisfaction

    Your callers appreciate it when you can speak to them in their preferred language.

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Some of CALLCARE’s Clients

NHS
Liverpool City Council
Impact Housing
Carillion
Interserve Plc
amec
Chorley Council
Slater and Gordon
Gibbs and Dandy
City University London

Interpreter Call Services

When dealing with customers, suppliers and prospects, all businesses want to be perceived as local and responsive to the caller’s needs and requirements.

At CALLCARE we understand the communication issues that this can create and can provide an interpreter service for international callers. We are able to seamlessly link up calls with a translator, in real time, which is ideal for emergency helplines and international customer service.

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Translation Services

Our translation service is available for any language with a link up that is quick and unobtrusive. The operator sets up a three way call to include an interpreter who listens to the caller and relays the information back to the CALLCARE operator. The operator records the message and responds back to the caller via the interpreter. All messages generated are relayed in English and sent directly to the intended recipient via email.

Clients that find our translation services useful include international construction companies who benefit from the ability to effectively relate site information to colleagues around the world. Also, universities and healthcare organisations value the improved communications and service levels the service allows.

Client Testimonial

Impact Housing

"CALLCARE are always professional and helpful, and provide a great service and an experienced team of people to assist in service delivery. Excellent value for money."