Outsourced Call Centre London, Telephone Answering London, Call Centres London
CallCare offer professional outsourced call centre answering services in London and the South from their London call centre. Their services can be used to offer marketing and advertising solutions, emergency hotline support and interpreter services for those companies who work internationally.
Having built up a professional reputation for our outsourced call centres, London based clients have commented on how vital it is to have the peace of mind that every one of your callers gets their call answered. Our telephone answering service eliminates the need for voicemail services which often disappoints clients who like to speak to someone personally. More importantly, it ensures higher client retention rates and better possibilities to connect with new business, something every company strives to achieve.
The friendly and experienced call operators from CallCare’s outsourced call centres London will speak to each caller proficiently and will either direct the call to a relevant member of your staff, or take a message and email it to the intended recipient, depending on your personal requirements.
The call operators are also trained to make outgoing calls for marketing purposes and can call your database of clients to ask them to complete a short survey or to tell them about a new product you are releasing.
Call centre outsourcing from CallCare is also popular amongst companies because of the ability to stay in constant contact with clients. A 24/7 emergency response line can be installed to ensure any question, query or order is received no matter what the time of day. This is particularly beneficial to companies who work with clients from different time zones and may, as a result, receive calls out of hours which would have otherwise not been answered.
Additionally, for companies that trade overseas, an interpreter service is available with CallCare London, beneficial for those who regularly speak with clients from different countries. This ensures that all communication is clear and no message is misinterpreted.
186 Sloane Street
Telephone: 0207 259 4610 or view our London brochure