We’ll regularly call any of your employees that work alone to ensure they’re safe and provide support quickly and efficiently if help is required.
Our support services improve staff sentiment by demonstrating your commitment to their wellbeing.
It is a legal requirement that you take steps to protect your lone workers. CALLCARE helps you stay compliant.
The modern workplace is changing. More and more, employees are required to work on the move, outside of traditional hours, independently or in a variety of locations.
Organisations have a duty of care to their employees under the provisions of the Corporate Manslaughter Act 2007, the Management of Health and Safety at Work Regulations 1999 and the Health and Safety at Work Act 1974. This means that lone worker support is a necessity for any business whose staff are required to work alone for more than a few hours a day.
This can, however, be difficult to establish and costly to maintain.
Thankfully, we’re here to help. We provide you with a cost-effective way to help lone employees stay safe by arranging regular calls with our dedicated staff. It provides a valuable lifeline to workers at risk while helping you establish a great reputation for your business.
CALLCARE offer two different types of lone worker protection:
If there is any inconsistency in communication, we’ll report the incident directly to the duty manager and, if necessary, the emergency services.
To build a safer workplace at a budget that suits you, get in touch with us today.
Yes, we’re one of the few telephone answering outsourcing providers in the UK to be regulated by the Financial Conduct Authority.
We take all necessary precautions to keep your data safe. We’re ICO regulated and GDPR compliant, conforming with the Data Protection Act of 1998. That means we’ll only use your information for the purposes you specify, and you’ll always remain in control of your data.
No, it’s easy to get started straight away. We can provide you with a new telephone number and take your calls directly, or give you a unique code to divert calls to us during specific trading periods.
Yes, we can take calls for you at our UK call centres 24 hours a day, including bank holidays and weekends, and at no extra cost!
Call in and speak to one of our sales team or complete our simple online form.
After contact has been made we would discuss a suitable package.
Provide a quote and send a proposal through, tailored to your requirements.
We then proceed onto the relevant paperwork in order to get your package started.
We pass your account onto our scripting team to finalise your account and add your clients' details onto our database and integrate with your CRM where necessary.
Your account is reviewed by yourselves and your account manager, tested at our site and then finalised before we go live.