A well managed order line provides a smooth customer journey and great satisfaction.
With managed order taking its easy to get an accurate reading of your campaign success.
Your team can focus on maximising profits, safe in the knowledge your order lines are being managed.
CALLCARE’s request lines are ideal to support advertising and marketing campaigns.
They provide a bespoke phone line for any marketing, advertising or recruitment initiative.
Lines are operated on a dedicated phone number which can be promoted in marketing communications and ensure your office lines are kept free and available for other callers. All responses can be monitored for campaign evaluation and exact response rates calculated.
Any orders or information requests that are generated, can be managed and fulfilled by CALLCARE’s team. All calls are recorded and monitored to check and verify details and requests can be instantly sent to the intended recipient.
Any company that needs to demonstrate ROI of their marketing and advertising spend can benefit from our request and order lines. Typical users include marketing firms, who can easily track their campaign interest via the separate phone lines, and universities, who need to monitor the areas of the world prospective students are calling from and the success of their recruitment drives.
Yes, we’re one of the few telephone answering outsourcing providers in the UK to be regulated by the Financial Conduct Authority.
We take all necessary precautions to keep your data safe. We’re ICO regulated and GDPR compliant, conforming with the Data Protection Act of 1998. That means we’ll only use your information for the purposes you specify, and you’ll always remain in control of your data.
No, it’s easy to get started straight away. We can provide you with a new telephone number and take your calls directly, or give you a unique code to divert calls to us during specific trading periods.
Yes, we can take calls for you at our UK call centres 24 hours a day, including bank holidays and weekends, and at no extra cost!
Call in and speak to one of our sales team or complete our simple online form.
After contact has been made we would discuss a suitable package.
Provide a quote and send a proposal through, tailored to your requirements.
We then proceed onto the relevant paperwork in order to get your package started.
We pass your account onto our scripting team to finalise your account and add your clients' details onto our database and integrate with your CRM where necessary.
Your account is reviewed by yourselves and your account manager, tested at our site and then finalised before we go live.