Request & Order Lines
Providing Unparalleled Customer Service & Support
3 key benefits of using CALLCARE’s request and order lines are:
- Improved efficiency and customer satisfaction as more phone lines allow more requests to be processed in a shorter time
- Improved measurement and evaluation for campaigns as call records indicate the geographic area the caller has called from, their sex and requirements
- Greater internal focus and productivity as campaigns are being monitored and fulfilled externally
CALLCARE’s request lines are ideal to support advertising and marketing campaigns.
They provide a bespoke phone line for any marketing, advertising or recruitment initiative.
Lines are operated on a dedicated phone number which can be promoted in marketing communications and ensure your office lines are kept free and available for other callers. All responses can be monitored for campaign evaluation and exact response rates calculated.
Additionally, any orders or information requests that are generated, can be managed and fulfilled by CALLCARE’s team. All calls are recorded and monitored to check and verify details and requests can be instantly sent to the intended recipient.
Any company that needs to demonstrate ROI of their marketing and advertising spend can benefit from our request and order lines. Typical users include marketing firms, who can easily track their campaign interest via the separate phone lines, and universities, who need to monitor the areas of the world prospective students are calling from and the success of their recruitment drives.
If you’d like more information about CALLCARE’s request and order lines, get in touch now.