We will help manage your calls so real emergencies can be attended to first.
Our 24/7 switchboard keeps phone lines covered at all times and helps you capture more leads.
Provide better customer journeys when calls are routed to the right people every time.
It is also useful for businesses where their time would be better spent working on core business activities rather than answering or directing calls. We realise your time is valuable, so any calls from cold callers are quickly eliminated by our team without a fuss.
Every call which is made to your company is answered by CALLCARE in a professional and friendly manner by our team of trained receptionists. Calls are directed to mobiles, where appropriate, or messages are taken, enabling you to maintain a high level of customer service which is sure to impress your clients. Our service is flexible and will be tailored to your exact specifications.
If you’d like more information about CALLCARE’s telephone answering service, get in touch now.
Your clients will benefit from a professional and efficient service that doesn’t involve answering machines, which callers can find frustrating and pointless. We answer calls 24 hours a day, 7 days a week, ensuring you never miss a business opportunity. With international business also on the increase, answering calls that come from other time zones presents a desirable brand image to overseas companies. This ensures maximum customer satisfaction and it also means that any member of staff working internationally can receive their messages promptly.
Furthermore, using call answering services can remove the need to hire extra or temporary staff to cover your phones in the event of absences, demonstrating the practical and cost effective nature of CALLCARE’s telephone answering services.
Yes, we’re one of the few telephone answering outsourcing providers in the UK to be regulated by the Financial Conduct Authority.https://www.callcare247.com/wp-admin/post.php?post=11618&action=edit&classic-editor#
We take all necessary precautions to keep your data safe. We’re ICO regulated and GDPR compliant, conforming with the Data Protection Act of 1998. That means we’ll only use your information for the purposes you specify, and you’ll always remain in control of your data.
No, it’s easy to get started straight away. We can provide you with a new telephone number and take your calls directly, or give you a unique code to divert calls to us during specific trading periods.
Yes, we can take calls for you at our UK call centres 24 hours a day, including bank holidays and weekends, and at no extra cost!
Call in and speak to one of our sales team or complete our simple online form.
After contact has been made we would discuss a suitable package.
Provide a quote and send a proposal through, tailored to your requirements.
We then proceed onto the relevant paperwork in order to get your package started.
We pass your account onto our scripting team to finalise your account and add your clients' details onto our database and integrate with your CRM where necessary.
Your account is reviewed by yourselves and your account manager, tested at our site and then finalised before we go live.