In our ever-changing world, consumers expect a lot more from their customer...
Read more-
Specialist Solutions
Customer Services & CX Management
There is no substitute for providing professional, personable, and dedicated customer service. Offering a seamless customer journey all day, every day is essential for standing out in your industry and earning new opportunities.
Customer Services & CX ManagementIncident Management ServicesYou shouldn’t have to sacrifice your customer experience just because things don’t go to plan. While you can’t always control when or if something goes wrong in your operations, with CallCare, you can minimise the impact this has on your business.
Incident Management ServicesSecretary & Receptionist ServicesStreamline your operations and ensure maximum efficiency with our business call answering service. We answer your calls quickly, patching them through to the appropriate staff or taking messages to ensure you always know what is going on.
Secretary & Receptionist ServicesSpecialist SolutionsTake a closer look at some of our most popular off-the-shelf customer experience package solutions.
Explore solutions - Shaping Your Solution
-
Industries
Professional Services
Capture more leads, reduce pressure on your staff and upscale your client experience. With our extensive experience working with a variety of professional services, we can tailor build a solution for your outsourcing needs.
Professional ServicesHealthcare ServicesNot all outsourced providers are specialists in handling Healthcare enquiries, our outsourced solutions are built around you to handle peaks in demand across a multitude of platforms including calls, email, live chat and SMS.
Healthcare ServicesFacilities ManagementFrom 24hr Helpdesk support to Emergency Engineer call outs, move forward with the confidence that your business, customers, and staff are fully protected. Our bespoke solutions are built with your business in mind.
Facilities ManagementEcommerce / E-tailersMake more sales, reduce internal pressures and upscale your customer experience. Our 24/7 outsourced contact centres are ready to support your customers at whatever time they need you.
Ecommerce / E-tailers -
Insights Hub
Latest InsightsInfographic Journey Through The Magical World of Customer ServiceInfographic The Best UK Airport and Airlines Based on Customer Service
With the summer holiday season now in full swing, lots of us...
Read moreNewsStay up-to-date with industry trends and updates, find and read some of our recently published research and insights news articles here.
Latest NewsInsights HubWe are always looking for ways to add value to our audience. Keep up with our thoughts, advice, and industry insights here.
View our thoughts