We’ll make sure every call is answered quickly and professionally.
Improve efficiency by having calls transferred to the right people in the right departments.
We'll help you cut hold time and improve customer satisfaction.
Not every business has the resource to capture every call, especially if you’re in high demand. Even so, it’s important that your customers get a telephone answering service that accurately reflects your values.
When you opt for a virtual receptionist service from CALLCARE, we’ll take the time to get to know your business. We train all of our reception staff to the highest level, enabling them to take your calls confidently and professionally so your customers enjoy a seamless experience.
We work hard to improve your business’s efficiency. Our operators transfer calls to the relevant department, and, if no one is available to answer the enquiry, we’ll take a message to ensure you never miss an opportunity.
Give your customers the welcome they deserve whenever they call with a virtual receptionist service from CALLCARE.
Yes, we’re one of the few telephone answering outsourcing providers in the UK to be regulated by the Financial Conduct Authority.
We take all necessary precautions to keep your data safe. We’re ICO regulated and GDPR compliant, conforming with the Data Protection Act of 1998. That means we’ll only use your information for the purposes you specify, and you’ll always remain in control of your data.
No, it’s easy to get started straight away. We can provide you with a new telephone number and take your calls directly, or give you a unique code to divert calls to us during specific trading periods.
Yes, we can take calls for you at our UK call centres 24 hours a day, including bank holidays and weekends, and at no extra cost!
Call in and speak to one of our sales team or complete our simple online form.
After contact has been made we would discuss a suitable package.
Provide a quote and send a proposal through, tailored to your requirements.
We then proceed onto the relevant paperwork in order to get your package started.
We pass your account onto our scripting team to finalise your account and add your clients' details onto our database and integrate with your CRM where necessary.
Your account is reviewed by yourselves and your account manager, tested at our site and then finalised before we go live.
Hire at a fraction of the cost of recruiting a full-time receptionist
Take advantage of a wealth of experience and expertise without the training costs
Never miss a call, even when call volume is at its peak
Free up the time of your in-house team to be used more effectively elsewhere in your business
See your exact requirements come to life with calls and messages taken using the procedures you’ve specified